Terms and Conditions

PLEASE READ THE TERMS AND CONDITIONS INTROSPECTIVELY 

The Terms and Conditions (also known as AGREEMENT) were last updated on: January 28, 2023. The Terms and Conditions is in effect since January 22, 2012. LogisticMart is a leading brand, functioning as a “Services Aggregator,” owned and operated by the parent company - RIMS BIZZSERVE PRIVATE LIMITED. 

The company has its operational base, as well as control and management at 309, 3rd floor, Vipul Agora, MG Road, Sector 28, Gurgaon, Haryana 122002, India.

The AGREEMENT IS MUTUAL UNDERSTANDING BETWEEN “YOU” WHO IS “THE USER” and the LOGISTICMART – The Online Aggregator of Services. WITHIN THE SCOPE OF THIS LEGAL FORMULATION IT IS UNDERSTOOD CONSPICUOUSLY THAT “YOU” or “YOUR” or “VISITOR(S) OR “USER(S)” MAKES THE REFERENCE TO ANY HUMAN WHO SHALL AND WILL GAIN ACCESSIBILITY TO www.logisticmart.com OR ANY OF ITS SECTIONS OR MAY ALSO USE THE WEBSITE FOR VARIOUS INTENTS AND PURPOSES.  

  • ALL SUCH REFERENCES MADE WITH RESPECT TO THE USERS SHALL MEAN THE INDIVIDUALS ACCESSING ANY PAGE OF THE WEBSITE, AND/OR BROWSING DIFFERENT SECTIONS OF THE WEBSITE OR INDULGING IN PRACTICES OF USING THE WEBSITE FOR THEIR PERSONAL OR BUSINESS BENEFITS.  
  • ALL SUCH USERS WHO ACCESS THE WEBSITE SHALL AGREE BY THE VERY NATURE OF THE POLICIES OF TERMS AND CONDITIONS THAT THEY HAVE READ, COMPREHENDED, AND FULLY AGREED TO ALL SUCH TERMS AND CONDITIONS WITHOUT ANY IGNORANCE OR UNFAMILIARITY.   
  • IN THE SITUATION WHERE THE SERVICE PROVIDER OR THE SERVICE USER DOES NOT WISH TO/INTEND TO AGREE TO TERMS AND CONDITIONS BY ANY MEANS, IT IS ADVISABLE THEY SHOULD NOT GAIN ACCESSIBILITY TO THE WEBSITE (BY WAY OF MAKING THE LOGIN). 
  1. Conditions for Accepting the Terms 

 The Terms and Conditions demand special provisions that would clearly delineate the Limitations, Obligations, and Legal Rights regarding the Use of the Website – www.logisticmart.com, Mobile App with the provisions relating to the Use of Classified Advertisements, Email Functionalities, as well as the Links to 3rd Party Websites on the Internet apart from the provisions of the Content in Entirety. The Terms of Use shall refer to:

  • Provisions included in the Domains and Sub-Domains of LogisticMart, which are part of www.logisticmart.com (hitherto referred to as Website or Site);
  • Provisions as defined between the Visitors often referred to herein as Users of the Website inclusive of the “Service Provider” and the “Service User”
  • Provisions shall also become applicable to the contributors of Multimedia Content, as clearly define the use of Advertisements, Private and Public Messages besides other Sources of Information and Services described on the www.logisticmart.com 

All the users visiting the website shall explicitly acknowledge the dissemination and subsequent use of the information produced or submitted by the Service Professionals and the Service Users.  In addition, the Users who intend to use the complete website or any of its parts by either visiting, or registering, and/or contributing to any form of information, or may show their presence on the Website in any form for browsing the services presented, or promoted or exhibited on the website shall be acknowledged by accepting the clause: (“I have Read and Agreed to the Terms of Use”). The ACCEPTANCE from Visitor (aka User and/or Customer) shall certify:

  • The Identity of the Visitor (aka User and/or Customer)  is either a Service Professional or Service User;
  • The Visitor (aka User and/or Customer)  shall accept the Terms of Use;
  • The Visitor (aka User and/or Customer) shall agree to the Terms and Conditions and the Legalities of the Policies Documented on various sections of the Website.
  1.  Age Confirmation

THE USERS SHALL CLEARLY SPECIFY THAT THEY ARE ABOVE THE AGE OF 18 YEARS AND LEGALLY BOUND TO USE THE SERVICES AND BROWSE DIFFERENT SECTIONS OF THE WEBSITE IN ACCORDANCE WITH THE LAW OF THE LAND. 

  1. Conduct of the Members with Respect to the Use of Content

 A general prohibition shall prevail on the content submitted to the website by the participating members. THE PROHIBITION ENTAILS: 

  • THE USERS SHALL NOT UPLOAD, POST, TRANSMIT/TRANSFER OR DISSEMINATE/DISTRIBUTE ANY TYPE OF CONTENT, WHICH INCLUDES MULTIMEDIA, RICH MEDIA VIS-À-VIS VIDEO, SOUND, AND DATA INFORMATION PACKAGES TO ANY AREA OF THE WEBSITE;
  • THE USERS SHALL NOT MAKE CHANGES OR UPLOAD THE PROFILES OR POST THE SERVICE “OFFERS,” OR POST THE DESIRED SERVICE “WANTS” OR POST THE OPINIONS OR POST THE REVIEWS WITH RESPECT TO THE WEBSITE;
  • IN THE SAME CONTEXT, THE USERS SHALL NOT PUBLISH ANY POST, THE NAME AND DESCRIPTION OF THE SERVICE PROFESSIONAL, OR THE NAME AND CONTENT OF THE SERVICE USER (APPEARING IN THE FEEDBACK);

 WHAT IS MEANT BY THE “POSTING” OR “THE POSTINGS”

THE TERM POSTING AND/OR POSTINGS REFERS TO THE PROCESS OF THE POSTING OF THE CONTENT ON THE WEBSITE OR ANYWHERE ON THE INTERNET.    

 WHAT IS MEANT BY THE SUBMITTED CONTENT

THE CONTENT HAT HAS ALREADY BEEN POSTED ON THE WEBSITE OR ON 3RD PARTY SITES AND CONTAINS INFORMATION ABOUT THE COMPANY OR MEMBERS OR ANYTHING THAT RELATES TO THE BUSINESS IN ANY SENSE.  

 D. The Commitment

LogisticMart shall source only up to 4 Service Providers to the customers and they can select the services only from these service providers only. In case the customer has selected the services outside the 4 Service Providers, then LogisitcMart will not be responsible for the services they are offering.    

  1. Types of Misrepresentations and Impersonations

The following acts shall fall under the category of Misrepresentations, Misappropriations, and Impersonations:

 1) The user can probably misrepresent the Source of Content or Impersonate other individuals, or units, or for that matter fakes on personal information of Service Providers; 

2) The user tries to establish links to 3rd Party websites, which otherwise infringes the “Terms and Conditions” of LogisitcMart;

3) The information displayed by the user will swindle individuals who fall under the age group of 18 Years and designated as “Minor”

4) The information collected (such as Name, Email address, and Mobile Number/Phone number then showcased with a malicious intention of collecting personally identifiable information about the Minor; 

5) The individual(s) resort to spiteful activities in a manner such that the activities cause an invasion of the privacy policy by means of Gathering, Harvesting, and Storing Personally Identifiable Information like the Name, Phone Number, besides other significant costs of Account Information; 

6) The information has fake inputs, or contains data, which misappropriates or misrepresents in any way and ultimately obliterates the brand image of LogisticMart or other information; 

7) The information has content that contains obscene, vulgar, and harassing material, or otherwise consists of material that has discriminatory evidence, libel, or slander, or is interpreted aggressively causing cultural and ethnic invasion, or leads to violence, blasphemy, racism, sacrilege leading to the criminalization of the society;

 8) The information is inappropriate, or incorrect, or intends to cause physical or mental harm to a variety of individuals or groups of individuals on different fronts;  

9) The content is promoting illegal copies of the works created by individuals, or propagating the plagiarised computer programs through means of the links, or the content is such that information contained in it will evade the instructions of the original equipment manufacturers, or use teaching tools and artworks that may pose either direct or indirect threat to the intellectual property rights and other kinds of proprietary information pieces; 

10) The count appearing on the website is meant to either stalk, defame, persecute, or try to threaten the individuals or any group, taking into perspective their gender, disability, social, religious, or racial orientation for the purpose of promulgating others to get involved;

11)  Involves in dangerous activities that may either disrupt or try to destroy the computer of the other users, gain access through illegal means, or using software that would bypass the security bracket of the servers and the websites ultimately leading to spamming, impersonation of LogisticMart, of any of its Employees, Agents, Business Managers, Hosts or another user or the person by any means;

12) Initiate in the activities that may lead to either advertisements or otherwise lobbies the businesses, which by no intent relates to the website, www.logisticmart.com;

13) The content is specifically or generically used in full or part as "Junk Mail", "Spams", "Chain Letters", "Pyramid Schemes", campaigns for building "Affiliate Marketing", or treated as Unwelcomed Commercial Advertisement; 

14) The content is designed not with the purpose to inform but to advertise skilfully for Ponzi Schemes, or Discounted Cars, or part of the online contests;

15) Circulate Viruses, Malware, Trojan Horse, and other malicious technologies, which eventually cause the disruption of LogisticMart or the business interests of the users of LogisticMart.

  1. No Discriminatory Posts
  2. It is strictly prohibited and controlled under the statutory laws that the content appearing on the pages of the website is neutral in nature. There is absolutely no discrimination in the content on the basis of Religion, Gender, Caste, Creed, Physical Disabilities, and Class Associations. LogisiticMart shall not accept content that is incriminating in nature and has a discriminatory appeal of any kind thereof. All discriminatory content shall be immediately deleted from the website and elsewhere without prior notice to the website users or the content readers. In such a case, the final decision of LogisiticMart shall remain abiding;  
  3. Users/Customers who intend to use the website – www.logisticmart.com should be extremely wary of the fact that they shall not use any graphic or text or any caricature for that matter, which is incriminating and has a discriminatory feel of its own; 
  4. If it is known or comes to the notice of the website administrator that any content or the message contained in it is violating the laws, rights of the third parties, policies, and/or Terms of Use, this type of content shall be removed immediately;
  5. There are also prohibitions subjugated with respect to the services delivered by Service Professional, in case the Service Professional has failed to deliver the payments against the services that you had purchased, or there is a contextual error, typographical error, etc. No prohibitions shall come into effect when the Service Professional conditionally changes the Service Description after you as Customer has negotiated the agreement with the designated Service Professional for the service.
  1. Protocols for Prompting a Feedback

The website Users/Customers shall use judicious, cautious, and righteous statements while giving Feedback for the services rendered by the Service Professional. Here are a few deliberate actions which tantamount and mean unfitting feedback:

  1. Intimidating other users with negative or biased feedback, unless those users are offering the services, which are not part of the mainstream services, or unless those users have not formally assented to become the party of the Services to be provided;
  2. Writing feedback that is over-flaunting and with the purpose of praising the Service Professional(s) or the Users of the Respective Services appear better and more professional than otherwise;
  3. Adding the conditions inside the OFFERS and WANTS would debar the Service Professional or Service User from writing the feedback.  

          Prohibitions against the Inappropriate/Incongruous Use of Feedback

  1. Any deviation from the feedback protocols, or violation of the above protocols as far as writing the feedback is concerned, the discretion of Deleting/Editing it would lie entirely on LogisticMart and/or www.logisticmart.com. In such a possibility or event any of these actions can be prompted by LogisticMart or LogisticMart and/or www.logisticmart.com;  
  2. Probable actions of having wrong intentions of writing the feedback may lead to limiting the privileges available to the account holder, otherwise known as customers/users;
  3. Bound or suspend the Email Accounts of customers/users; 
  4. Lower the Feedback status of Facebook and other social media accounts of the customers/users;

              Resolving the Disputes Arising Out of Wrong Feedback

  • In the event of the occurrence of Disputes/Anarchy between Visitors (also referred to as the Users and/or Customers and LogisticMart and/or www.logisticmart.com, only the LogisticMart and/or wwww.logisticmart.in shall become the concluding arbitrator of all or any of such disputes.   
  • In all such cases of disputes between the Customers/Users and/or LogisticMart/www.logisticmart.com, the sole discretion and authority of removing the feedback or taking prompt action thereof shall lie entirely with LogisticMart/www.logisticmart.com.
  1. Eligible Criteria for the Membership

www.logisticmart.com and its services are available to prospective users who have reached the minimum legal age of 18 years after entering a formal contract that will prevail under the Law of the Land. It is understood that the Customers Concede in Totality (Showing Admittance) of having attained 18 years of age and in furtherance to the following terms:

  1. The information submitted by Visitors (also referred to us as the Users and/or Customers is rightful, meaningful, legitimate, and accurate;
  2. The Visitors (also referred to as the Users and/or Customers shall be responsible for the maintenance of the rightfulness and authenticity of the information;
  3. The Visitors (also referred to as the Users and/or Customers who are using www.logisiticmart.com and/or all its services shall not violate any clause or Terms of the website. 

The Website Account of the Visitors (also referred to as the Users and/or Customers will be concluded/ended without any warning if they are 18 years or above 18 years and fail to assent to the written down rules and regulations and company policies.  

  1.  Register only for Protected Account

The users/customers shall visit LogisticMart and/or www.logisticmart.com not only for general-purpose browsing. We encourage that only interested users/customers should come to the website and register themselves. They should create a Password-Protected Account (herein termed as Account) for which the following essential details are received as inputs in the following ways:    

  • Name
  • Email Address
  • Mobile Number

Such inputs shall only be received at Account Registration Page on the website and subsequently, a password will be created. Additional information can also be provided, which is optional and not required for validating the REGISTERED Visitors (also referred to as the Users and/or Customers). However, the supernumerary information will be helpful for creating an amazing user experience, which will be customized around the requirements of the REGISTERED Visitors (also referred to as the Users and/or Customers)

The REGISTERED USERS/CUSTOMERS shall become responsible for protecting the PASSWORD created in the interface of LogisticMart.   

Statutory Points

  • It is remindful that all such users/customers have the accountability of actions/activities executable in the Account. In cases of any breach, notify LogisticMart immediately;
  • It is remindful that all such users/customers shall NOT USE SUBSIDIARY ACCOUNTS without EXPLICIT PERMISSION from LogisticMart; 
  • The users/customers WILL COMMIT that they will not FALSIFY or DISTORT any piece of INFORMATION or TRY TO SHOW or VIEL as NEW USER of the www.logisticmart.com and/or the Services provided through it;
  • The users/customers explicitly recognize and approve that they will be wholly and solely responsible for the ACCOUNT. In such cases, the users/customers will also be accountable for all losses, etc. (irrespective of their Directness and/or Indirectness) caused as the result of UNAUTHORIZED ACCESS gained into the account through unscrupulous elements.

J. Compliance Protocols of Account Holder(s):

  • A REGISTERED Visitor (also referred to as the Users and/or Customers) of LogisticMart is the “Website Account Holder” 
  • The REGISTERED Visitors (also referred to us as the Users and/or Customers) shall comply to the “Account Policies”:
  1. No part of the website shall be copied or distributed on the Internet without the explicit authorization of LogisticMart or www.logisticmart.com; 
  2. No part of the website shall be altered or modified, other than as may be deemed necessary for reaching the intended purpose of the website; 
  3. Precise and updated information shall be provided by the Users/Customers during the process of account creation in LogisticMart; 
  4. The information should also be maintained and regularly updated according to the protocols of the Terms and Conditions;
  5. The registered Visitors (also referred to as the Users and/or Customers) will not incorporate the automated systems or for that matter incorporate Robots, Spiders, Offline Readers, Scrapers, etc.; and use the website without explicit approval from LogisticMart; 
  6. It is also intended that the registered users/customers will not incorporate Manual or Automated procedures for collecting and/or collating the information of Service Users and Service Professionals. Such information shall include  names, addresses, phone numbers, or email addresses, as well as the copyrighted text;
  7. It is also intended that the registered users/customers misuse or misappropriate website information by using it on “Mirrored,” “Competitive” and “3rd Party” websites;
  8. The registered Visitors (also referred to as the Users and/or Customers) will not collect or reap Personally Identifiable Data, which includes the Names, besides other information provided in the account from www.logisticmart.com. Likewise, the registered users/customers shall not practice the communication systems available on different pages of the website for commercial purposes and solicitation; 
  9. Under no situation, registered Visitors (also referred to as the Users and/or Customers) will relay “Request Memos/Communication” on the servers of the LogisticMart, or any of its subsidiaries than could be produced by humans under the normal set of conditions;  
  10. The registered Visitors (also referred to as the Users and/or Customers) shall not contact or implore the Service Users and Service Professionals for the purpose of employment, or enter into an agreement with businesses that have no affiliation with LogisticMart, or www.logisticmart.com without the explicit consent from LogisticMart, or www.logisticmart.com. The registered user/customer shall not execute any of these factors, which would otherwise:
  • Burden the structure and functionality of the website beyond a certain point and reason;
  • Restricts, hinders, or limits the functions of the website, or functions of the 3rd party websites;
  •  Side-lines or evades the protocols of the website, which are otherwise essential for either preventing or restricting the accessibility otherwise to any page or complete website.

  K.  Obligatory Protocols of LogisticMart (In Business Proposition)

  • LogisticMart and www.logisticmart.com work as an intermediate communicators between the Service Providers and the Service Users. The contract shall become effective with respect to Goods and Services Sale, contracted and undertaken among Service Providers and the Service Users. The elements such as discounts, warranties, product/service pricing, order fulfillment, order cancelations, refunds, adjustments, feedback as well as complaints registered against the products and services shall be clearly defined in writing.  The responsibility or issues arising out of discordance between the Service Providers and the Service Users resulting from either the sale or purchase of the goods and items shall lie on the Service Providers. LogisticMart and www.logisticmart.com SHALL HAVE NO DIRECT OR INDIRECT ROLES TO PLAY OR MAKE THE DECISION THEREOF. 
  • LogisticMart and www.logisticmart.com shall NOT KEEP the track record of the financial transactions OR SALE OF GOODS AND/OR SERVICES for the purpose to maintain the accounts. 
  • LogisticMart and www.logisticmart.com shall have no obligations or be placed under the liabilities if any situation comes into effect concerning the issuance of unauthorized refunds. LogisticMart and www.logisticmart.com shall not become legally responsible or bound in any of these situations:

NB.: LogisticMart and www.logisticmart.com shall have the explicit right for canceling exceptions and mainstream content anytime without any prior notification. The visitors/users/customers are therefore instructed to keep updating themselves on the Terms and Conditions as well as other policy matters periodically.

Should any occurrence of loss occurs out of sheer breach of a link due to malicious activities, wrongdoing, or transgression in which the Service Provider or any person related to Service Provider is either directly or indirectly involved, then the Service Provider and that person shall be indemnified as much as keep LogisticMart covered from the occurrence of the potential loss. 

M.  Responsibilities/Obligations/Negotiations of LogisticMart

The service provider shall be SOLELY responsible for breakage/misplacement/loss of goods/items and LogisticMart will owe no responsibility whatsoever; It is the commitment of the Service Provider to qualify to the Requirements of the Customer;  The record of Financial Transactions involving payments engendered between the Service Provider and the Customer shall be saved by both the parties. LogisticMart will have no involvement in any of these transactions; The negotiations are undertaken between the Service Provider and Customer and LogisticMart will not be the participant or witness to these transactions. Such negotiations shall include the Deliverance, or Modification/Alteration of Amount, and/or Change of Package. Utilize the Anti-Virus Programs Protect the Password and Login ID Prevent using either unlicensed and/or unmanaged software Protect the Devices as well as Data from making unsolicited accounts

L.  Legal Obligations for Service Providers

Service Providers shall be responsible for all means and modes of financial transactions, payments received and the chargeback options; Service Providers shall by no means provide the services that are otherwise offensive or illegal and do not comply with the statutory laws as applied in the jurisdiction within the Law of the Land;   Service Providers shall not try to indulge or probably cause any of the acts or representations or for that matter would pamper leading to potential loss of goodwill and cause damage to LogisticMart’s reputation; All Service Providers or Individuals acting on the part of Service Providers must watchfully show adherence to applicable laws, and this includes the Information Technology Act, 2000 as formulated and edited within the purview of the Information Technology (Amendment) Act, 2008, and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 and rules and regulations made thereunder, Money Laundering Law, Sales of Goods Act, Legal Metrology Act besides all forms of the laws prevailing thereof. Should a Service Provider breach the obligations it shall cover as well as fully proof LogisticMart against the claims of the liabilities and the costs due to breach;  Service Providers shall show adherence to precautions and security concerns and also ensure there is absolutely no security break and access to information of Service Users is safeguarded at every point.  The Service Providers will do the following:

The ignorance and negligence on the part of the Service Provider to maintain its personalized security features as prescribed under the legal framework scheduled on time of business operations; Breach of the agreement as signed between both the parties and resulting out from the obstinate transgressions, or misdemeanors that may otherwise affect the Service Users either partially or severely;  In the situation whereby Service Provider does not notify LogisticMart of loss of any potential information that may otherwise lead to the fact that attempt of security lapses is engendered from Service Provider’s Account thereof;  The Service Provider does not take the due cognizance or disagrees to the unlawful or inaccurately/falsified financial transactions within the notice of LogisticMart; LogisticMart shall undertake the duties related to and within the scope as defined within the agreement.  LogisticMart will not have any legal obligation or cause the judgments in the errors, or actions taken thereof, or any facts that are shown mistakenly.

10 . REFUND POLICY:

Rims Bizzserve Private Limited has the authority to decide on refunds, following the terms specified after receiving a refund request.

The refund will be initiated under specific circumstances. If you have previously authorized and presented a valid transaction but then choose to cancel it, seek a refund for services not provided, correct a transaction processing mistake, or if services are not delivered after your transaction, you can notify us by sending an email to our customer service email address listed on the Contact Us page. Please include all relevant details of the disputed transaction, such as date, time, order/transaction numbers, and account number.

To request a refund, users must provide all necessary information to identify the previously authorized and completed transaction. The refund will be processed within seven (7) business days from the date of receiving the refund request. The request should include details about failed, returned, rejected, or canceled transactions, as well as any services canceled or adjustments needed.

Refunds will be returned to the original source of receipt, and not through cash or any other method. If users have complaints regarding failed transaction refunds or the non-crediting of successful transactions, these issues will be addressed by the bank. Any concerns about credits not being applied to users should be resolved jointly by the sending and receiving banks in accordance with their policy.

  • Liability Disclaimer

The refunds will not be provided in cases of delays, cancellations, strikes, force majeure events, or any other circumstances beyond immediate control. We will also not be responsible for any additional expenses, oversights, delays, or actions taken by any government or authority.

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